The Ishikawa (Fishbone) Diagram
Problems in business today are often very complicated. Failures in service or disruptions in process almost always have more than one cause. When analyzing these… Read More »The Ishikawa (Fishbone) Diagram
Are Techno-Brokers the Way of the Future | Part 2
“Are Techno-Brokers the Way of Future? Part 1,”shows that techno-brokers have a lot to offer the current state of logistics management. These online freight marketplaces… Read More »Are Techno-Brokers the Way of the Future | Part 2
Are Techno-Brokers the Way of the Future | Part 1
There is a human capital crisis in logistics today. The problem has worsened enough that representatives from over 200 automotive and logistics companies met in… Read More »Are Techno-Brokers the Way of the Future | Part 1
Discovering | The Kano Model
One of the main questions businesses face today is how to know what customers really want. Before the invention of the Kano Model, expert thought… Read More »Discovering | The Kano Model
What You Need to Know About the USMCA
The wait is over. The aging 1994 NAFTA trade deal is soon to be replaced with the new USMCA. The United States-Mexico-Canada Agreement took over… Read More »What You Need to Know About the USMCA
Discovering | The DMAIC Process
“Quality cannot be copied; there is no step-by-step cookbook that applies equally to all company situations and cultures,” say American Society for Quality experts with… Read More »Discovering | The DMAIC Process
How to Improve 3PL & Carrier Relationships
Business relationships are often stressful. Logistics is no exception; especially in the way 3PLs and carriers view each other. Both companies have independent interests that… Read More »How to Improve 3PL & Carrier Relationships
Discovering | "5-Why"
Six Sigma training teaches us that “Customers that are satisfied today may not be satisfied tomorrow unless there is process improvement to continually delight the… Read More »Discovering | "5-Why"
Most Expensive Summer on Record
The invoices have come in and your accounting team is not wrong – over the road truckload expenses are up this summer. According to the… Read More »Most Expensive Summer on Record
ProTrans | In-House Technology For Your En Route Shipments
ProTrans has continually focused its efforts on taking customer requirements and changing to fit their logistics needs. This principle is proudly displayed in our company… Read More »ProTrans | In-House Technology For Your En Route Shipments