The team at ProTrans International, Inc. is so honored and excited to be celebrating our 25th anniversary this year. Founded in 1993 by Craig Roeder, CEO, ProTrans is now an award-winning leader in the logistics industry.
Whether you’re making a choice to change your current logistics provider or looking to outsource ongoing operations, choosing a 3PL partner should involve an analysis of your company’s needs. Identifying your companies exact requirements will make the process of choosing a logistics provider easier from start to finish.
ProTrans’ customer, a global leader in safety technology, requested corrective action to resolve potential damages observed on arriving shipments. This “Voice of the Customer” provides valuable input in ProTrans’ continuous improvement program and regardless of root cause, the resolution of a complaint plays a role in strengthening the customer-business relationship.
Utilizing a 3PL service provider can create numerous advantages for your company that may not have been possible with in-house operations. Having resources dedicated to technology innovations and finding supply chain efficiencies can provide your company with an advantage it wasn’t able to capture before.