Discovering | The Kano Model
One of the main questions businesses face today is how to know what customers really want. Before the invention of the Kano Model, expert thought… Read More »Discovering | The Kano Model
One of the main questions businesses face today is how to know what customers really want. Before the invention of the Kano Model, expert thought… Read More »Discovering | The Kano Model
This year is an important milestone for ProTrans International – 2018 marks our 25th year as a leader in the logistics industry. To help celebrate this year we are celebrating 25 people who have dedicated years of service to help shape ProTrans into the organization that we know today.
The wait is over. The aging 1994 NAFTA trade deal is soon to be replaced with the new USMCA. The United States-Mexico-Canada Agreement took over… Read More »What You Need to Know About the USMCA
“Quality cannot be copied; there is no step-by-step cookbook that applies equally to all company situations and cultures,” say American Society for Quality experts with… Read More »Discovering | The DMAIC Process
Business relationships are often stressful. Logistics is no exception; especially in the way 3PLs and carriers view each other. Both companies have independent interests that… Read More »How to Improve 3PL & Carrier Relationships
This year is an important milestone for ProTrans International – 2018 marks our 25th year as a leader in the logistics industry. To help celebrate this year we are celebrating 25 people who have dedicated years of service to help shape ProTrans into the organization that we know today.
Six Sigma training teaches us that “Customers that are satisfied today may not be satisfied tomorrow unless there is process improvement to continually delight the… Read More »Discovering | "5-Why"
The invoices have come in and your accounting team is not wrong – over the road truckload expenses are up this summer. According to the… Read More »Most Expensive Summer on Record