Frequently Asked Questions

Find clear answers to the questions we’re asked most about the ProTrans group of companies.

  • The ProTrans group of companies serve automotive, industrial, medical device, and aerospace manufacturers — industries where supply chains demand precision and reliability. In general, we facilitate cross-border trade and freight forwarding that ensures OEMs and manufacturers can source components from one country and build in another country through streamlined logistics solutions.

  • Our strength lies in our extensive U.S.–Mexico cross-border expertise and established operations in Mexico, our proven freight consolidation model with global reach, and a technology-driven approach that delivers both scale and precision.

  • No. While North America is our foundation, our freight forwarding divisions connect Europe, Asia, and beyond with global air, ocean, and on-demand solutions. The global forwarding division of ProTrans operates under the name TOC Logistics International, LLC., while ProTrans Global Forwarding services as the European arm of the company.

  • We pool shipments from multiple customers into shared loads to reduce costs, accelerate customs clearance, and improve delivery consistency. With a comprehensive span of services, we also offer the depth needed to take a holistic approach in the development of logistics programs that meet our customers’ specific supply chain needs.

  • Yes. Our Expedites & On-Demand services offer ground and air solutions with 24/7 support and real-time visibility, both across North America and globally.

  • Our proprietary Transportation Management System (TMS), Optimiz, provides real-time visibility, analytics, and optimization tools. We also offer seamless API and EDI integrations and the ability to customize the system as needed to meet each customer’s unique needs or requirements.

  • Yes. Our in-house U.S. customs brokers manage documentation, compliance, and clearance to minimize risks and delays at the border.

  • We reduce emissions with route optimization, consolidation, and investment in fuel-efficient equipment, while advancing broader ESG commitments.

  • Carriers can join our network to access steady freight, fair rates, and long-term partnerships by applying through our carrier portal.

  • Simply connect with our team. We’ll analyze your supply chain, identify opportunities, and design a logistics solution tailored to your needs. Let us know what you need.